Guide to booking properties

Guide to booking properties

Welcome to Spacerenta! Finding and booking your ideal property has never been easier. Follow this step-by-step guide to search for a property, view details, and make your reservation.

Step 1: Searching for Your Ideal Place

  1. Visit the Homepage: Start your search by visiting Spacerenta's homepage.
  2. Use the Search Section: Enter your desired location, check-in date, check-out date, and the number of guests.
  3. Apply Filters: Click on the filter icon to narrow down your search based on:
    • Price range
    • Amenities (e.g., Wi-Fi, kitchen, parking)
    • Ratings
    • Type of place (e.g., entire home, private room, shared room)
  4. Browse Results: Review the search results to find properties that match your criteria.

Step 2: Viewing Property Details

  1. Select a Property: Click on a property that interests you to view its details.
  2. Property Information: On the property details page, you will find:
    • Photos of the property
    • Description of the space and amenities
    • Host information
    • Guest reviews
    • Pricing and availability

Step 3: Making a Reservation

  1. Choose Dates and Guests: On the property details page, select your check-in and check-out dates and the number of guests.
  2. Booking Method: Depending on the host's settings, you will see one of two buttons:
    • Request: For properties set to "Accept/Decline" by the host
    • Reserve: For properties set to "Instant Booking"

Step 4: Request Booking (Accept/Decline Method)

  1. Click on Request: If the property uses the Accept/Decline method, click on the "Request" button.
  2. Reservation Page: You will be taken to the reservation page where you can:
    • Review your check-in and check-out dates
    • Review the cancellation policy and other booking information
    • Enter a message to the host in the provided text box (e.g., "Hi Kolawole! I would like to make a reservation for your property.")
  3. Submit Booking: Click on the "Submit Booking" button. You will be prompted to enter your payment details, but you will not be charged until the host confirms the booking.
  4. Await Confirmation: The host will review your request and either accept or decline it. You will be notified of their decision, and your payment will be processed if the booking is accepted.

Step 5: Instant Booking

  1. Click on Reserve: If the property uses Instant Booking, click on the "Reserve" button.
  2. Confirmation Page: You will be taken to the booking confirmation page where you can:
    • Review your check-in and check-out dates
    • Review the cancellation policy and other booking information
  3. Submit Booking: Click on the "Submit" button. You will be prompted to make the payment.
  4. Booking Confirmation: Once the payment is made, your booking will be instantly confirmed, and you can find the details of your booking in your "Trips" page.

Step 6: Managing Your Booking

  1. Trips Page: Access your "Trips" page to view and manage your upcoming reservations.
  2. Communication: Use the in-app messaging feature to communicate with your host regarding any questions or special requests.
  3. Support: Contact Spacerenta's 24/7 customer support for assistance with any issues that may arise during your stay.

With Spacerenta, booking your ideal space is simple and secure. Enjoy your stay!

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