At Spacerenta, we are committed to creating a diverse, inclusive, and respectful community. We believe that everyone should have equal access to housing opportunities and a positive experience, regardless of their background or identity. Our anti-discrimination policy outlines our commitment to preventing and addressing discrimination in all its forms.

Policy Statement

Spacerenta is committed to providing a pleasant and safe experience for all our users. As a guest, you play a crucial role in maintaining a respectful and welcoming community. Please adhere to the following guidelines during your stay:

For Hosts

1. Fair Treatment
   • Equal Opportunity: Offer equal access to your property to all guests, without bias or prejudice.
   • Respectful Communication: Interact with guests respectfully, ensuring that all communications are free from discriminatory language or behavior.
2. Inclusive Listings
   • Accurate Descriptions: Ensure your property listings are welcoming and do not contain discriminatory terms or conditions.
   • No Unjust Denials: Do not deny bookings based on personal characteristics. Evaluate requests based on availability and legitimate business reasons.
3. Complaint Handling
   • Responsive Actions: Address any complaints of discrimination promptly and cooperatively. Work with Spacerenta to resolve issues effectively.

For Guests

1. Respectful Engagement
   • Inclusive Behavior: Treat hosts and other guests with respect and consideration, ensuring your behavior aligns with Spacerenta's values of inclusivity.
   • Report Concerns: If you experience or witness discrimination, report it immediately to Spacerenta for investigation and resolution.
2. Expectations from Hosts
   • Welcoming Environment: Expect a respectful and non-discriminatory experience from hosts during your stay.
   • Accommodation Requests: Feel empowered to request reasonable accommodations related to accessibility needs without fear of discrimination.

Reporting and Resolution

1. How to Report
   • Contact Support: Use Spacerenta’s app or website to report any instances of discrimination. Provide as much detail as possible to assist in the investigation.

   • Appropriate Measures: Actions may include education, mediation, or removal from the platform, depending on the severity of the incident.                                                                                                                                                                                                                                                                                                                                                                                 Spacerenta’s Commitment

Spacerenta is dedicated to fostering a community where diversity is celebrated, and everyone feels welcome and respected. We actively work to educate and support our community members to uphold these values and ensure compliance with this policy.

For questions or further assistance, please contact our support team. We are committed to supporting you and maintaining a safe and inclusive environment for all.